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Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
Delivery Time
It will take 2-3 business days for you to receive your items.
Delivery Methods
We will deliver your order via UPS/DHL/ RPX. Our customer service department may need 2-3 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.ups.com
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free delivery for order over $59.
Cancellation Policy
Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:
1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.
3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 30 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit.NOTE: Clearance items can not be returned & exchanged.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Nape of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.
Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber.
Use your fingers or a wide tooth comb to style your synthetic wig. Define layers with Synthetic-Safe styling products. For curly wigs, use a pick or comb to loosen fibers, but do not pull on the hair.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested for cleaning is after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
When searching for the right cap, it is important to be clear about which of these benefits are most important for you.
Different cap designs focus on providing the wearer one or more of the following benefits: providing multi-directional parting, providing a more natural hairline, mimicking natural hair growth, or allowing scalp cooling and comfort. Some caps combine two or more of these benefits in one design.Advantages of Capless Wigs
Capless wigs allow your head to stay cooler than solid capped wigs. This is due to the fact that it is made with less hair and the specific capless construction allows for some air flow to the head and scalp.There are also adjustable straps or hooks at the nape of the neck to secure the wig in place.
Advantages of Lace Front Wigs
Lace Front Wigs offer the most natural appearance at every angle.Lace Front Wigs can add to your existing hairline and create an impression of the hair growing from the scalp, thereby making it difficult to discern whether the hair on your head is artificial or natural.Advantages of Full Lace Wigs
Lace Wigs offer the most natural appearance at every angle. They feature hand-tied hair fibers in a poly-silk mesh base at either the front of the wig, or from front to back, creating an undetectable and seamless hairline.
Advantages of Mono Wigs
Monofilament wigs offer you a cap that is soft to the touch; basically see through and very hard to detect. The monofilament weaving allows each strand of hair to move freely and more naturally.
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i have been watching the wigs on your site for quite while , each week i promise myself that i would purchase a charming wig on your site. The selections of wigs were beyond my expectation. Keep up the good work!
I would just like to let you know that the wig I bought from your website is great. I am very satisfied with it and will be back to buy more. Thank you for your quick service!!!
The service you gave is so passionate and the product is better than my own style of hair! It feels so real and you really can't tell it's a wig. I'm so pleased with my first purchase and am now having trouble choosing so many styles from you. There are so many I like. This will definitely restore my confidence once again. I can¡¯t wait to do more business with you!
I get so many compliments on this bang hairpiece, it makes such a difference and looks so much like my own hair. I have thinning spots due to chemotherapy treatments so this is a real confidence builder for me.
i always wanted to have this, without cutting my hair. finally i found this piece, ( did not know it exists.)i wear this piece every day. it is so natural looking , friends think i have cut my own hair!! and it looks great! i got a lot of compliments, and it feels natural, one i forgot to take it off when i went to sleep hihi.
I have this in 4 and it's a PERFECT match for my 32 haircolour, as it's more of a medium reddish brown. I found it quite easy to attach with the three mini clips. I like to add a bit of my own bangs to this piece. I like my bangs flipped and out of my face, and I can't do that with this piece. I've tried. Can't do it. Anyway, it feels like my own hair which is fine, but coarse. The price was fantastic!
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